These terms
These terms are an agreement between you and the independent developer in New Mexico, United States, who makes and operates Flashback ("Flashback", "we"). They cover the Flashback desktop app and the optional Flashback Cloud service. The Privacy Policy, Acceptable Use Policy, Billing page, and Copyright page are part of them.
Who can use Flashback
You must be at least 13 years old to create a Flashback Cloud account. If you are under the age of legal majority where you live, a parent or legal guardian must approve your use, and must make or approve any purchase. Do not use Cloud if local law does not allow you to enter this agreement.
Local recording can be used without an account. You are responsible for following game rules, platform rules, workplace or school policies, and recording-consent laws that apply to you.
Your account
Cloud accounts sign in through Discord or Google. Discord and Google sign-ins are separate accounts, so use the same one each time. Keep access to that account secure and tell us promptly if you believe the Flashback connection has been compromised. You may not sell, transfer, automate, or share access to a Cloud account.
Local capture and Cloud
Replay recording, screenshots, editing, and local organization happen on your PC. Cloud uploads occur only when you choose an upload action. Uploading creates a separate hosted copy and does not replace your local file.
Unlisted means the clip is not intended for public discovery, but anyone with the link may be able to view and reshare it. Treat an unlisted link as shareable, not secret.
Your content
You keep ownership of content you upload. You give Flashback a limited, worldwide license to store, copy, format, display, transmit, cache, and make poster images from that content only as needed to operate, secure, and improve the Cloud service and respond to lawful requests. This license ends after deletion, subject to short-lived backups and legal holds.
You confirm that you have the rights and permissions needed to record, upload, and share the content, including voices, music, names, and personal information it contains.
Acceptable use
You must follow the Acceptable Use Policy. In particular, do not upload illegal, infringing, exploitative, threatening, non-consensual intimate, malicious, or privacy-invasive material. Do not use Flashback as general file hosting or attempt to bypass quotas, security checks, rate limits, or access controls.
Paid Cloud plans
Cloud storage is available only with a paid monthly plan; there is no free Cloud storage. The plans, prices, and limits are listed on the Billing page and shown in the app before you subscribe.
Subscriptions are sold through Link, the checkout service of Stripe, which acts as the merchant of record. Link processes your payment, collects any sales tax, VAT, or GST, and sends your receipts; Link's own terms apply to the payment. Prices are in US dollars, and checkout may charge the equivalent in your currency.
Automatic renewal. A plan renews automatically every month at the price you agreed to, plus applicable tax, charged to your payment method until you cancel. There is no minimum term. Before checkout, the app shows these renewal terms and asks for your separate agreement to them.
Cancelling. You can cancel anytime online in Flashback's Cloud tab with Manage billing, or in your Link account at app.link.com. Cancelling stops future renewals; paid storage stays active until the end of the month already paid, and that month is not refunded.
Refunds, failed payments, and disputes. A month that has started is not refunded except as described on the Billing page or required by law. If a renewal payment fails, paid storage continues for 7 days, then uploads pause while the payment is retried; if it still fails, the subscription is cancelled. If you dispute a charge with your bank, the subscription is cancelled immediately and paid storage pauses while the dispute is open. If a card issuer reports a charge as unauthorized, we refund it and cancel the subscription.
Price changes. A new price applies only to new subscriptions. We will not raise the price of a subscription you already have.
When a plan ends
When your plan ends for any reason, new uploads stop at once and Flashback shows the date your cloud clips will be removed. 30 days after the plan ends, all of your cloud clips are permanently deleted unless you subscribe again before then. If you move to a smaller plan and your cloud clips no longer fit, uploads pause and, 30 days later, the oldest cloud clips beyond the plan's storage are permanently deleted unless you delete some or choose a larger plan. Clips are not removed while a payment dispute is open or when we must preserve them for a legal matter. Clips on your PC are never affected.
Removal, suspension, and deletion
You can remove individual shared clips or delete your Cloud account in the app. Deleting your account cancels any paid plan immediately without refunding the month already started, disables your share links at once, and normally removes your Cloud content within seven days.
We may block content or suspend or close an account when reasonably needed for security, abuse prevention, legal compliance, nonpayment, or a material breach of these terms. When we close an account, we cancel its subscription. When practical, we will explain the reason and provide a way to contact us. A narrow legal or safety hold can delay deletion of the affected material.
Copyright
Respect copyright and other intellectual-property rights. The copyright notice process and designated-agent status are described on the Copyright page. We may remove material and terminate repeat infringers when appropriate.
Service changes
Flashback is still evolving. We may change limits or features to keep the service reliable and financially sustainable, but we will not reduce what you already paid for during its paid month. Cloud may be paused during security incidents, maintenance, or provider outages. If we ever stop offering Cloud, we will give reasonable notice, stop charging, and give you time to download or remove your content.
No warranty
To the extent allowed by law, Flashback is provided as is and as available. We do not promise that every game, device, network, link preview, or uploaded file will work without interruption. Keep your original clips and any material you cannot afford to lose; a cloud copy is a convenience, not a backup.
Limits on liability
To the extent allowed by law, Flashback is not liable for indirect, incidental, special, consequential, or punitive damages, lost profits, lost data, or lost opportunities. Flashback's total liability for a Cloud claim is limited to the greater of US $100 or the amount you paid for Cloud in the twelve months before the event. These limits do not apply where the law does not allow them.
New Mexico law
These terms are governed by New Mexico law and applicable federal law, without regard to conflict-of-law rules. Claims that cannot be resolved informally may be brought in a court with jurisdiction in New Mexico. Nothing here removes consumer rights that cannot legally be waived, including rights under the laws of the place where you live.
California users
Under California Civil Code Section 1789.3, California users are entitled to the following notice. Flashback is provided by its independent developer in New Mexico; questions and complaints can be sent to flashback.business.support@gmail.com. Charges are listed on the Billing page. The Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs can be reached in writing at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at (916) 445-1254 or (800) 952-5210.
Changes and contact
Material changes will be posted here with a new version date. Changes to Cloud terms are shown before your next Cloud sign-in, and changes to automatic renewal terms are shown before your next checkout; they never change the price of a subscription you already have. Continued use after a change takes effect means you accept the revised terms.
Contact flashback.business.support@gmail.com with questions about these terms.